Lua CRM Blog

A knowledge base or a help portal is hosted on your site, so knowledge base SEO can bring in more traffic and leads to it. A comprehensive knowledge base also can improve customer experience significa...

Even while 87% of firms understand the importance of knowledge retention, only 42% have formal plans in place. Let's look at how you can utilize this power.

If your business has yet to adopt this approach, now is the opportune moment to integrate free knowledge management software. The positive outcome is that establishing a streamlined, cost-effective re...

Every organization needs to use knowledge effectively to be a success. As well as product data, research and logistical information, knowledge is generated within an organization on a daily basis. Thi...

Information is an extremely valuable asset of any business. Over time, however, as the company grows and accumulates knowledge, it turns out to be increasingly challenging to handle it. Plus, if the d...

Time is precious, so why should your clients waste their time and time of your support team on asking FAQs and then waiting for personal assistance? Surely, there is a way your clients can help themse...