Privacy Policy
Last updated:July 23, 2025
1. Introduction
At Lua CRM, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Particulars
We may collect personal information that you voluntarily provide to us when you:
- Sign up for an account
- Subscribe to our newsletter
- Contact our support team
- Participate in surveys or promotions
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Pages visited
- Visit times and dates
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Enhance and customise your experience
- Communicate with you about updates and support
- Receive marketing communications (with your consent)
- Analyze usage patterns and optimise our website
4. Sharing of Information
We may share your information with:
- Service providers who assist in our operations
- Business partners with your consent
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal details
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
7. Cookies
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Ons dienste is nie bedoel vir gebruik deur kinders onder die ouderdom van 13 nie. Ons versamel nie doelbewus persoonlike inligting van kinders onder 13 nie.
9. Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will let you know of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: