Privacy Policy
Last updated:July 23, 2025
1. Mwingilo
At Lua CRM, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Details
Tizambe kuti tizamanga mafuta a munthu amene udzapereka kwa ife pamene:
- Register for an account
- Subscribe to our newsletter
- Contact our support team
- Participate in surveys or promotions
2.2 Automatically Collected Information
Wen yu visit our website, wi automatically collect certain information about yu device, including:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of visits
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Improve and personalise your experience
- Communicate with you about updates and support
- Send marketing communications (with your consent)
- Analyze usage patterns and optimise our website
4. Sharing of Information
Your information may be shared with:
- Service providers who assist in our operations
- Business partners with your consent
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal details
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
7. Cookies
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Ama services yathu tafyatila kuti asebelishiwe na bana abali pansi ya myaka 13. Tafwaya ukwishiba ama personal information ya bana abali pansi ya myaka 13.
9. Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you 'ave any questions about this 'ere Privacy Policy, please contact us at: