Transparent Pricing for Every Business Need

Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle, and we'll prorate the difference. For monthly plans, changes take effect immediately. For annual plans, we'll calculate the prorated amount based on the remaining time in your billing cycle.

Yes, we offer a 14-day free trial for all our plans. No credit card required to start your trial. During the trial, you'll have access to all features of the plan you choose, allowing you to fully evaluate if Lua CRM is the right fit for your business.

If you exceed your plan's limits, we'll notify you and provide options to upgrade your plan. We won't interrupt your service without prior notice. For storage limits, we'll give you a grace period to either upgrade or reduce your usage. For user limits, you'll need to upgrade to accommodate additional users.

Yes, we offer a 20% discount when you choose annual billing instead of monthly billing. This applies to all plans except the Custom plan. Additionally, we offer special pricing for non-governmental organisations and educational institutions.

All plans include email support. Professional and Enterprise plans include priority support with faster response times. Enterprise plan includes 24/7 dedicated support with a dedicated account manager. Custom plans can be tailored with specific support requirements based on your needs.

Yes, we offer a 30-day money-back guarantee for all our plans. If you're not satisfied with our service, you can request a full refund within the first 30 days of your subscription. This applies to both monthly and annual plans.

The Custom plan be designed for businesses with specific requirements. E include all features of the Enterprise plan plus custom development, dedicated support, custom integrations, and tailored pricing based on your specific needs. Contact our sales team for a personalized quote.